Construct and implement customer success plans, driving customer value realization Manage customer metrics , including usage data, health indicators, and renewal dates in alignment with objectives Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates Build value based relations

This position will be responsible for managing our Engineering and Construction team. Our Engineering and Construction team is responsible for building out our network in a given territory and will be a highly visible position as well as being customer facing. The Manager will be responsible for Inside Plant and Outside Plant Engineering and will have direct reports that

A self motivated, proactive enterprise sales leader with a strong track record of developing winning teams who regularly meet or exceed sales and revenue targets A leader who successfully executes on revenue growth and sales strategies cross selling Lumen's products and services and strategically upgrading defined accounts. Accountable for impeccable funnel and deal manag

Maintain health of laboratory network equipment, such as switches, routers, firewalls, and networking tools and applications. Lead technical projects through its entirety research, conceptualization, feasibility assessment, design, procurement, lab test and evaluation, implementation planning, training, documentation, and transition to the operational environment. Create

Responsible for sharing Lumen solutions with members of the community in a door to door sales approach. This includes having energy, knowledge, and ability to overcome concerns and questions from customers. Ability to learn the Tech industry and speak with ease and comfort about the many solutions and offerings of Lumen. Yes, you will be a technology expert after training

Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits,

Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities. You will serve as the single point of contact between Lumenand Contractors to resolve issues arising during the construction and/or maintena

Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities. You will serve as the single point of contact between Lumenand Contractors to resolve issues arising during the construction and/or maintena

Reviews and analyzes RECP and RFIs to respond with compliant, competitive solutions and documents (writes) to those solutions in proposal responses Directly interfaces with Government customers, vendors, subcontractors, and other CenturyLink groups Write SOWs, Method of Procedures (MOPs), test and acceptance plans using corporate standards, best commercial practices and c

Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to O

This position will include aerial and underground inspections; and audits of contractors performing inspections, corrections, and foreign pole transfers in accordance with the NESC, and Lumen standards. The Network Implementation Program Manager will also be expected to be able to assign and dispatch work to contract inspectors via email or through online database applica

Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open telecom field equipment to validate proper inst

Must have ServiceNow Development Experience to be considered for position. Assist in building and maintaining internal ServiceNow HR technical documentation, manuals, policies, and processes Support periodic HR releases and platform release upgrades Develop ServiceNow HR integrations and process automation. Configure and maintain ServiceNow HR environment and its associat

Responsible for sharing Lumen solutions with members of the community in a door to door sales approach. This includes having energy, knowledge, and ability to overcome concerns and questions from customers. Ability to learn the Tech industry and speak with ease and comfort about the many solutions and offerings of Lumen. Yes, you will be a technology expert after training

Will support early stage customer development, with particular focus on our Network as a Service (NaaS) platform. Working alongside the sales team positioning Lumen services directly, with the customer. A virtual member of the team, accountable for technology outcome vison for customers. Works closely with the account teams to form part of the early opportunity pursuit fu